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Can Your Phone Be Your Therapist? Young People's Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support

Kretzschmar K, Tyroll H, Pavarini G, Manzini A, Singh I, NeurOx Young People’s Advisory Group. · Biomedical informatics insights · 2019

Original publication · Original publication · Original publication

Evidence and provenance

Chapter Trust Factor uses a minimum of three distinct qualifying studies. Publication records retain their own evidence and assessment.

Study design and assessment
design
assessment
Not recorded
trust Factor
score
1
scope
Paper
status
assessed
randomized Controlled Trial
Not recorded
blinding
not-confirmed
peer Reviewed
true
basis
Indexed peer-reviewed research; a qualifying randomized controlled design is not established in the reviewed record.
sources

https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

review Scope
Existing publication-specific assessments and bibliographic indexing; no blanket full-text appraisal.
assessed At
2026-10-27
jadad
status
unassessed
score
Not recorded
evidence
Not recorded
Topics and recorded topic scores
  1. key
    language:x
    title
    Digital communication, conversational therapies and mental health
    collection
    language
    trust Score
    2
  2. key
    general:language-x
    title
    Digital communication, conversational therapies and mental health
    collection
    general
    trust Score
    2
Citation snapshot and identifiers
id
pmid-30858710
doi
10.1177/1178222619829083
pmid
30858710
citation Snapshot
Not recorded
citations By Collection
language
Not recorded
general
Not recorded
Complete approved library record
id
pmid-30858710
publication Key
Not recorded
aliases
None recorded
title
Can Your Phone Be Your Therapist? Young People's Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support
journal
Biomedical informatics insights
neurotransmitters
None recorded
year
2019
authors
Kretzschmar K, Tyroll H, Pavarini G, Manzini A, Singh I, NeurOx Young People’s Advisory Group.
design
kind
Journal article
identity Conflict
Not recorded
doi
10.1177/1178222619829083
pmid
30858710
urls

https://pmc.ncbi.nlm.nih.gov/articles/PMC6402067/ · https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

collections

language · general

categories

Clinical & self-report

targets
None recorded
priority
1
quotes
None recorded
summary
limitation
citation Count
Not recorded
paper Trust Assessment
score
1
scope
Paper
status
assessed
randomized Controlled Trial
Not recorded
blinding
not-confirmed
peer Reviewed
true
basis
Indexed peer-reviewed research; a qualifying randomized controlled design is not established in the reviewed record.
sources

https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

review Scope
Existing publication-specific assessments and bibliographic indexing; no blanket full-text appraisal.
assessed At
2026-10-27
citations By Collection
language
Not recorded
general
Not recorded
topics
  1. key
    language:x
    title
    Digital communication, conversational therapies and mental health
    collection
    language
    trust Score
    2
  2. key
    general:language-x
    title
    Digital communication, conversational therapies and mental health
    collection
    general
    trust Score
    2
journal Key
biomedicalinformaticsinsights
journal Label
Biomedical informatics insights
chapter Entries
  1. id
    language-x-pmid-30858710
    record Id
    pmid-30858710
    title
    Can Your Phone Be Your Therapist? Young People's Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support
    journal
    Biomedical informatics insights
    year
    2019
    authors
    Kretzschmar K, Tyroll H, Pavarini G, Manzini A, Singh I, NeurOx Young People’s Advisory Group.
    design
    urls

    https://pmc.ncbi.nlm.nih.gov/articles/PMC6402067/ · https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

    quotes
    None recorded
    citation Count
    Not recorded
    source Pages

    45

    targets
    None recorded
    categories

    Clinical & self-report

    doi
    10.1177/1178222619829083
    pmid
    30858710
    paper Trust Assessment
    score
    1
    scope
    Paper
    status
    assessed
    randomized Controlled Trial
    Not recorded
    blinding
    not-confirmed
    peer Reviewed
    true
    basis
    Indexed peer-reviewed research; a qualifying randomized controlled design is not established in the reviewed record.
    sources

    https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

    review Scope
    Existing publication-specific assessments and bibliographic indexing; no blanket full-text appraisal.
    assessed At
    2026-10-27
    collection
    language
    chapter Number
    2
    topic Id
    x
    topic Title
    Digital communication, conversational therapies and mental health
    trust Score
    2
  2. id
    general-language-x-pmid-30858710
    record Id
    pmid-30858710
    title
    Can Your Phone Be Your Therapist? Young People's Ethical Perspectives on the Use of Fully Automated Conversational Agents (Chatbots) in Mental Health Support
    journal
    Biomedical informatics insights
    year
    2019
    authors
    Kretzschmar K, Tyroll H, Pavarini G, Manzini A, Singh I, NeurOx Young People’s Advisory Group.
    design
    urls

    https://pmc.ncbi.nlm.nih.gov/articles/PMC6402067/ · https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

    quotes
    None recorded
    citation Count
    Not recorded
    source Pages

    45

    targets
    None recorded
    categories

    Clinical & self-report

    doi
    10.1177/1178222619829083
    pmid
    30858710
    paper Trust Assessment
    score
    1
    scope
    Paper
    status
    assessed
    randomized Controlled Trial
    Not recorded
    blinding
    not-confirmed
    peer Reviewed
    true
    basis
    Indexed peer-reviewed research; a qualifying randomized controlled design is not established in the reviewed record.
    sources

    https://pubmed.ncbi.nlm.nih.gov/30858710/ · https://doi.org/10.1177/1178222619829083

    review Scope
    Existing publication-specific assessments and bibliographic indexing; no blanket full-text appraisal.
    assessed At
    2026-10-27
    collection
    general
    chapter Number
    4
    topic Id
    language-x
    topic Title
    Digital communication, conversational therapies and mental health
    trust Score
    2
jadad
status
unassessed
score
Not recorded
condition Evidence
None recorded
conditions
None recorded
topic Trust Scores

2

full Text
status
open-license
retrieval Available
true
url
https://www.ebi.ac.uk/europepmc/webservices/rest/PMC6402067/fullTextXML
pmcid
PMC6402067
rights
license
http://www.creativecommons.org/licenses/by/4.0/
statement

© The Author(s) 2019 This article is distributed under the terms of the Creative Commons Attribution 4.0 License ( http://www.creativecommons.org/licenses/by/4.0/ ) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages ( https://us.sagepub.com/en-us/nam/open-access-at-sage ).

sha256
cce3c9eb1549f411c50d0ce14372e1ab57596023cd0904b9da717f4cac32595c
checked At
2026-10-24

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